The fastest way is WhatsApp during opening hours. A sentence or two about your building is enough to start.
Offices
- Bali office: Jl. Raya Anyar No.15, Kerobokan, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Indonesia
- Jakarta office: ASG Tower, 15th Floor, Jakarta
- Opening hours: Monday to Saturday 8 am to 8 pm, Sunday 11 am to 6 pm, Bali time (WITA, GMT+8)
- Languages: English and Indonesian
- WhatsApp: press the WhatsApp button on this page
- Contact form: on this page
The Kerobokan office is a short drive from Canggu, Seminyak and Denpasar. Message before you come: much of the work runs remotely, and you will be told which steps need you in person.
What to include
- Where the land or building is: village and regency, or a map pin.
- What the building is for: home, rental villa, shop, guesthouse.
- Its stage: planned, under construction or finished.
- What you have: land certificate or lease, IMB or PBG, drawings.
- Your deadline.
Send photos of whatever papers you have, even if they are incomplete or in Indonesian. Ten minutes with the real documents tells more than an hour of describing them.
Urgent matters
If you have received a stop order or a sealing notice, or a deadline expires within days, say so in your WhatsApp message.
Not sure what you need? Read PBG, SLF or what a PBG and SLF cost first.